YOU ARE ENTERING A BINDING, WRITTEN AGREEMENT, AS ENFORCEABLE AS A SIGNED PAPER CONTRACT. DO NOT PROCEED IF YOU DO NOT FULLY UNDERSTAND AND AGREE TO ALL OF THE TERMS BELOW, WITHOUT RESERVATION. BY LOGGING INTO OR MAKING ANY USE OF THE BIGDIALS.COM WEBSITE OR PLATFORM, BY CLICKING TO CONFIRM CONSENT, BY AFFIXING AN ELECTRONIC SIGNATURE, OR OTHERWISE ASSENTING TO THESE TERMS, YOU BIND YOURSELF INDIVIDUALLY, ALONG WITH YOUR COMPANY/ORGANIZATION, TO THE BELOW TERMS. YOU AGREE TO DO BUSINESS WITH US ELECTRONICALLY, BUT YOU MAY OPT OUT LATER. A COPY OF THESE TERMS WILL BE KEPT IN A MANNER THAT YOU CAN DOWNLOAD, COPY OR REQUEST FROM US LATER. YOU AGREE THAT YOUR ENTERING YOUR INFORMATION INTO OUR WEBSITE AND CLICKING TO AGREE/PROCEED SHALL CONSTITUTE YOUR ELECTRONIC SIGNATURE.
These Terms of Service (the “Agreement”) constitute a binding agreement between Gold Standard Insurance LLC, a Florida limited liability company doing business as BigDials (“BigDials” or “Company”), and the insurance agency, producer, or other business subscriber accepting these terms (“Client”). This Agreement governs access to the services offered through bigdials.com, related checkout and onboarding processes, and the Company-provisioned dialing and lead-access systems (collectively, the “Services”). By completing checkout, affirmatively accepting this Agreement, or using the Services, Client agrees to its terms. The person accepting on behalf of an entity represents that the person has authority to bind that entity.
BigDials provides a business subscription consisting of access to a shared pool of final-expense and other life-insurance prospect data (“Leads”), access to a predictive dialing platform currently supplied by independent vendor ReadyMode, campaign-management functionality, caller-identification telephone numbers provisioned by BigDials through ReadyMode for Client’s campaign use, onboarding resources, and related technical support. Company may change technology providers, Lead suppliers, and operating systems so long as the essential nature of the purchased Services remains substantially consistent. BigDials is independent of, and is not owned or endorsed by, ReadyMode.
Leads are obtained from independent data suppliers, generators, brokers, publishers, and aggregators (“Lead Suppliers”). They are nonexclusive, may have been marketed or called by others, and may on occasion be old, inaccurate, disconnected, reassigned, duplicated, unavailable, or no longer associated with a consumer interested in insurance. Lead fields may include name, address, date of birth, telephone number, and available inquiry or consent indicators. Some Leads may reflect an online insurance inquiry or telephone-contact opt-in; others may not. Consumer-facing disclosures generally do not identify Client, its producers, or its carriers by name. Company does not represent that every Lead includes brand-specific consent or that every Lead may lawfully be called.
“Unlimited” Lead access means that subscribers do not pay separately for each Lead in the available shared database. It does not promise unlimited unique records, exclusivity, replenishment in any state, contactable consumers, or unlimited calling capacity. Access is subject to inventory, reasonable technical limits, security, compliance restrictions, and this Agreement.
Client, not BigDials, is the seller of insurance and the party directing and conducting Client’s calling and sales campaigns. BigDials is a technology and data-access provider, not Client’s insurance carrier, broker of record, producer, compliance officer, legal counsel, or guarantor of the legality of any call. Client and its personnel are independent of Company and are not authorized to bind it. Nothing in this Agreement disclaims a nonwaivable legal obligation independently applicable to Company.
The one-time setup fee is $100. The weekly subscription fee is $249. The initial checkout charge is $349, comprising the $100 setup fee and first $249 weekly subscription payment. Following activation, the subscription automatically renews at $249 every seven (7) days until canceled. There is no minimum term beyond the initial paid week and no cancellation fee. Client expressly authorizes Company and its payment processor to charge the payment method supplied for these amounts and any applicable taxes.
The initial $349 is charged at checkout. The first seven-day subscription period begins when BigDials activates Client’s dialer account and provides access credentials. Subsequent weekly charges begin seven days after activation and recur every seven days. No additional weekly subscription charge will occur before activation. Client must timely provide licensed-state information, authorized-user information, and other reasonably required onboarding details. Activation may be delayed for missing information or technical or compliance concerns. If Company cannot provide the purchased Services, applicable law governs any required refund or remedy.
Failed Payments. Company may change pricing prospectively with advance notice as required by applicable law and payment-network rules; no change retroactively increases an accrued charge. Where additional consent is legally required, Company will obtain it. Company may suspend Services for declined or overdue charges and may retry authorized payments as permitted by law. Client remains responsible for accrued fees and taxes other than taxes on Company’s net income.
Client may cancel at any time using the online cancellation method made available by BigDials or by contacting support through the contact method provided on the website or purchase confirmation. A cancellation request is effective upon receipt, subject to reasonable verification of account ownership and applicable law, and prevents future recurring charges. Client should submit the request before the next scheduled billing transaction. Access ordinarily continues through the paid period unless earlier terminated for material breach or legal/security reasons. Cancellation does not itself entitle Client to a refund.
The setup fee and weekly subscription fees are nonrefundable except where required by law or expressly approved by Company. No prorated refund ordinarily applies for unused time, failure to log in or call, low activity, failure to make sales or commissions, conversion dissatisfaction, cessation of insurance business, failure to cancel before renewal, or Lead responsiveness/interest where the Services were delivered as described. Company may grant discretionary credits, extensions, or refunds without creating a continuing obligation. Nothing limits remedies mandated by law for unauthorized charges or Services not delivered.
Client should promptly notify Company of a suspected billing error or unauthorized transaction and reasonably cooperate in the investigation. Company may submit checkout authorizations, activation records, payment records, and usage information in responding to disputes. Nothing waives Client’s lawful payment-card or financial-institution dispute rights.
Client must identify and keep current every state in which Client and its relevant producers are properly licensed, appointed, registered, and otherwise authorized to solicit and sell the contemplated insurance products. BigDials will initially configure Client’s ReadyMode account to restrict available Lead geography/campaign calling to the states Client identifies as authorized. These settings are an administrative control, not a legal determination or guarantee of compliance.
Client must immediately notify Company of any suspension, expiration, restriction, or change in licensing or appointment; must independently verify each call is permitted; and must not circumvent or attempt to defeat state restrictions. Company may further restrict geography or access in its discretion for compliance risk.
Access is limited to Client and personnel, producers, employees, and contractors expressly authorized by Client and permitted under its subscription (“Authorized Users”). Client is responsible for their conduct, credentials, scripts, calls, use of provisioned caller-ID numbers, dialing settings, records, and compliance, and will require them to observe this Agreement. Credentials may not be shared with unauthorized persons or used for unauthorized agencies or campaigns.
Client warrants that it and all persons who solicit, negotiate, quote, or sell insurance possess required licenses, appointments, registrations, and authority in each relevant jurisdiction. Client is solely responsible for carrier rules, product suitability, advertising, scripts, insurance disclosures, applications, sales, and compliance with insurance-specific laws. Access restrictions do not replace independent verification of licensing and permitted activity.
BigDials will arrange for ReadyMode to provision telephone numbers for use as Client’s outbound caller identification in the subscribed dialing account. Such numbers are made available for Client’s authorized use during its active subscription; they are not sold or assigned to Client, and Client acquires no ownership, permanent right of use, or right to port or transfer them unless BigDials and the applicable provider expressly agree in writing. Availability, assignment, replacement, and continued use are subject to carrier and platform requirements. Client is responsible for selecting and using caller-ID numbers lawfully, providing accurate caller and seller identification, making required oral disclosures, and avoiding misleading or spoofed identification. BigDials may replace, suspend, or withdraw a number where reasonably necessary for compliance, carrier/platform requirements, spam-labeling or reputation concerns, or account administration. Provisioning a number does not establish that any particular call is lawful or that a carrier will authenticate, complete, or refrain from labeling it. Client shall not use any provisioned number after access ends.
ReadyMode is a predictive, multiline dialing platform that may initiate calls to as many as four telephone lines simultaneously, depending on its configuration. The Parties acknowledge that the classification of particular dialing technology under the federal Telephone Consumer Protection Act (“TCPA”), including the definition of an automatic telephone dialing system (“ATDS”) as interpreted in Facebook, Inc. v. Duguid and subsequent decisions, depends on the technology and applicable law. Company does not represent that the platform is a manual dialer, that it is or is not an ATDS for every legal purpose, or that its use is lawful in every jurisdiction or circumstance. Client shall conduct and rely upon its own legal assessment of the technology, its configuration, the applicable federal and state requirements, and the consent or other authority necessary for Client’s intended calling practices. Company’s furnishing or configuring the platform does not constitute legal advice or a compliance determination.
BigDials currently intends to configure the predictive dialer with a maximum 3% abandoned-call setting. A software setting is not a guarantee that the actual abandonment rate complies with law, and the 3% threshold is not a stand-alone safe harbor. Client must monitor actual rates for each campaign and applicable measurement period, ensure required connection to live agents, ring time, identification, recordkeeping, and any legally required limited informational recording when an agent is unavailable, or disable/adjust predictive dialing if those requirements cannot be satisfied. No general prerecorded sales message or artificial/AI voice is authorized. Where a legally required abandonment identification recording conflicts with Client’s no-recording configuration, Client must use a configuration that avoids abandoned calls or otherwise comply with applicable law; Client may not assume the 3% setting cures that conflict.
Client shall not use the Services to deliver prerecorded sales messages, artificial or AI-generated voice calls, automated SMS/MMS, or other messaging functionality not expressly enabled and authorized by Company. Company does not presently offer SMS through this subscription. Any future SMS feature requires separate written authorization, appropriate consent and opt-out controls, and any additional terms. Client shall not change dialing modes, call-concurrency limits, caller-ID settings, abandonment safeguards, state restrictions, or other compliance configurations in a manner that violates law or Company instructions.
ReadyMode, carriers, networks, hosting services, and other technology providers are independent parties. Company does not guarantee uninterrupted availability, particular call throughput, or error-free service. Company will use commercially reasonable efforts to address interruptions within its control and may consider discretionary credits or extensions for material failures, subject to applicable law.
Company will use commercially reasonable efforts to acquire Leads from suppliers that represent they have lawful rights to collect and distribute the data. However, Company makes no independent representation that any particular Lead carries valid consent for Client, that a specific insurance seller or carrier was named in an online disclosure, or that a call is permitted because the consumer made a prior inquiry, provided a consent certificate, or appears in the shared database. Any supplier-provided consent or inquiry information is informational and may be incomplete, outdated, disputed, or inapplicable to Client’s proposed contact method. Client independently bears responsibility for determining, documenting, and preserving a lawful basis before each call, including whether its use of predictive dialing requires consent under the TCPA or applicable state law. Client shall not assume that a Lead’s inclusion in the database or Company’s provision of ReadyMode establishes the requisite consent or other exemption.
Before calling, Client shall check Leads against the National DNC Registry, applicable state DNC lists, and Client’s internal and otherwise applicable entity-specific suppression lists, unless Client has a valid, documented exception for the specific seller and call. Client shall not assume a third-party supplier’s inquiry establishes an EBR with Client or creates a transferable DNC exemption. Client shall promptly honor and document consumer opt-outs, revocations, wrong-number notices, and requests not to be called; maintain written DNC policies and personnel training; and notify Company promptly of suppression information relevant to the shared Lead pool through the designated compliance contact. Company may apply broader suppression rules without assuming Client’s duties.
Client is responsible for all calling times and local-time restrictions; state-specific telemarketing registration and bonding; state-of-emergency and holiday restrictions; required caller ID and oral disclosures; scripts; consent and recording/monitoring notices; restrictions on call frequency and harassment; reassigned-number risks; dialing practices; and other applicable TCPA, TSR, FCC, state telemarketing, consumer-protection, and insurance laws. Client shall identify itself and the applicable insurance seller accurately and shall not suggest that a Lead supplier’s name substitutes for legally required seller identification.
Company may initially configure Client’s ReadyMode account to limit calling to states identified by Client as jurisdictions in which Client and its producers are licensed, and may establish dialing, abandonment, or other technical settings. These are operational controls, not a legal review or assurance of compliance. Client must verify and continuously monitor its own licenses, appointments, permitted calling territories, campaign parameters, dialer configuration and performance, DNC suppression, consent and exemptions, calling hours, caller identification, and all other applicable requirements. Client shall independently perform all required federal, state, and entity-specific DNC scrubbing before initiating calls, unless it has established and documented a legally valid exception for the particular call and seller. Client may not rely on Company’s initial settings, the platform’s capabilities, or the absence of a technical restriction as authorization to place any call. Client shall promptly correct or suspend any campaign or calling practice that may be unlawful.
Client shall preserve for at least five years, or longer as law requires, records reasonably sufficient to establish compliance, including calling logs, dispositions, campaign identifiers, dialer configurations and abandonment reports, consent/EBR evidence on which Client relied, DNC scrub dates and results, opt-outs, scripts, caller IDs, call-recording disclosures, licenses, and complaints. Company may provide or seek from suppliers available source URLs, dates, consent indicators, TrustedForm or similar records, but does not guarantee their availability, completeness, sufficiency, or delivery by any particular date.
Client shall notify Company promptly and in no event later than two business days after learning of any material consumer legal demand, threatened or filed claim, subpoena, civil investigative demand, carrier complaint, regulatory inquiry, investigation, or lawsuit relating to the Services, a Lead, or calls made through the platform. Client shall preserve evidence, cooperate in the response, furnish records reasonably requested, and refrain from admissions on Company’s behalf. Company may disclose records as reasonably necessary for lawful investigation, defense, supplier coordination, or regulatory response.
During an active subscription, Client receives a revocable, limited, nonexclusive, nontransferable right to access available Leads solely for Client’s own lawful insurance prospecting in authorized states. Client shall not resell, sublicense, export in bulk, scrape, publish, enrich third-party databases, transfer to unrelated agencies, or otherwise monetize or disclose Leads except to Authorized Users acting for Client as permitted by law and this Agreement. Company and its licensors retain their intellectual property and data-access rights; no ownership of Leads is transferred.
Lead data may include sensitive personal information such as dates of birth and other nonpublic consumer details. Client shall use only information reasonably necessary for lawful insurance prospecting, maintain commercially reasonable administrative, technical, and physical safeguards, restrict access on a need-to-know basis, and comply with applicable privacy, security, breach-notification, insurance-information, and disposal laws. Client shall not use Lead information for identity verification, credit, employment, or other unrelated purposes.
Client shall promptly, and where practicable within twenty-four hours of discovery, notify Company of actual or reasonably suspected unauthorized access, disclosure, export, or loss of Lead data, and cooperate in investigation, containment, remediation, notices, and preservation. Client bears costs caused by its breach, negligence, or misconduct.
Each party will protect the other’s nonpublic business, technical, pricing, supplier, and proprietary information using reasonable care and use it only for this Agreement. Ordinary exceptions apply for information independently developed, already lawfully known, public without breach, or lawfully received without duty. Disclosure may be made to counsel, insurers, vendors, regulators, or courts as reasonably necessary, subject to applicable safeguards.
On reasonable notice, or immediately when a material complaint, suspected breach, security incident, or regulatory inquiry warrants, Company may review reasonably relevant dialer settings, call logs, DNC records, license status, consent evidence, scripts, and other campaign records. Client will cooperate with Company and, as appropriate, applicable Lead Suppliers, carriers, platform providers, or regulators. Company may impose additional restrictions or controls where necessary to protect consumers, the platform, or Company.
Company may throttle, restrict, suspend, or terminate access immediately for nonpayment; unlawful or abusive calling; prohibited messaging or dialer configuration; misrepresentation of licenses; improper Lead sharing; excessive abandonment, opt-outs, complaints, or spam labeling; suspected fraud; security risk; regulatory or carrier concern; or material breach. Company may give notice and an opportunity to cure where practicable but need not delay action where risk is material. Fees lawfully accrued remain payable.
Upon termination or expiration, Client shall stop using the Services, cease further use of Leads except as expressly permitted in writing or required by law, and securely delete or return Lead data in its possession to the extent legally permitted, while preserving records subject to retention or litigation-hold duties. Company will not initiate new weekly subscription charges after cancellation is effective. Provisions intended to survive, including data restrictions, recordkeeping, indemnification, liability limits, and dispute provisions, remain effective.
Client represents that it is a bona fide business subscriber; has authority to accept these terms; will use the Services only for authorized insurance business; has and will maintain required licenses and approvals; will independently establish the legal basis for every communication; will not use unlawful scripts, campaigns, dialing modes, or data practices; and will ensure compliance by all Authorized Users.
EXCEPT AS EXPRESSLY STATED, SERVICES AND LEADS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, EXCLUSIVITY, CONTACTABILITY, CONSENT SUFFICIENCY, OR LEGAL COMPLIANCE OF CLIENT’S USE. COMPANY DOES NOT GUARANTEE ANSWER RATES, APPOINTMENTS, APPLICATIONS, POLICY ISSUANCE, COMMISSIONS, PROFITABILITY, OR RETURN ON INVESTMENT. TESTIMONIALS AND HISTORICAL RESULTS ARE NOT GUARANTEES. NOTHING EXCLUDES A WARRANTY OR REMEDY THAT CANNOT LAWFULLY BE DISCLAIMED. IN NO EVENT WILL COMPANY BE LIABLE FOR, OR PROVIDE ANY INDEMNITY RELATED IN ANY WAY TO, ANY TCPA OR OTHER PRIVACY OR TELEMARKETING-RELATED CLAIM AGAINST CLIENT.
To the maximum extent permitted by law, Client shall indemnify, defend, and hold harmless Company, its affiliates, Lead Suppliers, platform and carrier partners (to the extent claims arise from Client’s conduct), and their respective owners, officers, directors, employees, contractors, agents, successors, and assigns (collectively, “Company Indemnitees”) from and against all third-party claims, consumer demands and demand letters, threatened or filed actions, class actions, arbitrations, subpoenas, civil investigative demands, administrative and regulatory investigations, carrier or platform proceedings, damages, statutory damages, fines, penalties, assessments, settlements, judgments, costs of investigation and response, reasonable attorneys’ fees, expert fees, and other reasonable expenses arising out of or relating to: (a) Client’s or any Authorized User’s use of Leads or Services; (b) calls, dialing, caller-ID number selection or use, scripts, voicemails, texts, emails, or other communications made or directed by Client, including alleged TCPA, TSR, FCC, federal or state DNC, telemarketing, abandonment, caller-ID, recording, privacy, or insurance-law violations; (c) Client’s failure to establish legally sufficient consent, an EBR, or other legal authority for a call; (d) opt-outs, suppression, calling-time, frequency, abandoned-call, or dialing-configuration violations; (e) licensing, appointment, insurance sales, advertising, or producer conduct; (f) unauthorized Lead disclosure, export, resale, data-security incident, or privacy violation; (g) Client’s breach, negligence, fraud, or misconduct; or (h) failure to preserve records or cooperate with a demand, subpoena, audit, or investigation. These duties include reasonable costs incurred in responding to a covered subpoena, demand, or investigation even when Company is not named as a defendant, to the extent permitted by law.
Client is not required to indemnify Company to the extent a final, nonappealable determination finds the particular liability was caused solely by Company’s own willful misconduct or knowing violation of law and not by Client’s conduct. The parties acknowledge that contractual allocation does not extinguish duties independently imposed on Company by statute or regulation.
Company does not undertake to defend or indemnify Client against TCPA, TSR, DNC, insurance, privacy, data-source, consent, supplier, carrier, or platform claims. Company may, in its discretion, seek supplier cooperation or recovery for an alleged upstream consent defect and may pass through amounts actually recovered and specifically attributable to Client after reasonable recovery expenses, but has no duty to pursue or fund such recovery. This section does not limit remedies that cannot lawfully be excluded.
Client shall promptly provide information and funds reasonably necessary to defend a covered matter. Company may select counsel and control its own defense where its interests are implicated; Client will reimburse reasonable covered costs as incurred. No settlement may admit fault by, impose obligations on, or fail fully to release a Company Indemnitee without Company’s prior written consent. Notice delay excuses obligations only to the extent of material prejudice.
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, COMMISSIONS, REVENUE, BUSINESS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.
EXCEPT FOR COMPANY’S FRAUD, WILLFUL MISCONDUCT, OR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, COMPANY’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THIS AGREEMENT SHALL NOT EXCEED THE SETUP AND SUBSCRIPTION FEES ACTUALLY PAID BY CLIENT TO COMPANY DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The preceding limitations do not limit Client’s payment obligations, indemnification, breach of data-use restrictions, confidentiality, data security, fraud, or willful misconduct, or Client’s liability for violations of Sections 4 through 8. The fees reflect this allocation of risk.
BigDials and its licensors retain all rights in their respective names, trademarks, configurations, workflows, databases, software, training, and processes. ReadyMode and other third-party marks and technology remain their owners’ property. Client may not copy, reverse engineer, interfere with, or circumvent access restrictions except as permitted by nonwaivable law.
Client shall not use Company’s confidential supplier information to circumvent Company by directly soliciting a Lead Supplier first introduced to Client through the Services for substantially similar Lead access during the subscription and for twelve months afterward, to the extent enforceable. This does not restrict independently documented preexisting supplier relationships.
Client consents to electronic checkout disclosures, invoices, subscription notices, and operational communications. Notices may be sent to Client’s account email and to Company through the support or legal contact method posted on bigdials.com or supplied in the purchase confirmation. Client shall keep its contact details current.
Company may update these Terms prospectively and will provide notice of material changes affecting existing subscriptions as required by law. Changes will not retroactively alter charges already incurred, and additional assent will be obtained when required.
Florida law governs, without regard to conflict-of-laws rules, except where mandatory law provides otherwise. Subject to mandatory law, disputes shall be brought in a court of competent jurisdiction in Florida, where venue shall be proper.
This Agreement, checkout disclosures, and any written subscription-specific addendum form the entire agreement regarding the Services. An addendum modifies legal-risk terms only if it expressly identifies the modified section and is accepted by Company. Client may not assign without Company’s consent; Company may assign to an affiliate or successor. Force majeure includes carrier and vendor outages and events beyond reasonable control. Invalid terms are severed without affecting the remainder. Nonenforcement is not waiver. Electronic assent is effective. Accrued obligations and provisions intended by nature to survive do so.
Effective Date: October 24, 2026
Welcome to BigDials. These Terms of Service ("Terms") constitute a binding agreement between you ("Customer," "Subscriber," or "User") and Gold Standard Insurance LLC, a Florida limited liability company doing business as BigDials ("Company," "we," "us," or "our").
These Terms govern your purchase, subscription, access, and use of the services offered through https://bigdials.com and associated checkout pages, onboarding systems, and service platforms.
By completing checkout, affirmatively accepting these Terms, or using our services, you agree to be bound by them.
BigDials provides subscription-based access to sales prospecting tools designed primarily for licensed life insurance professionals.
Services include:
Access to a predictive dialing platform, currently provided through ReadyMode.
Access to a shared database of aged final expense insurance leads.
Lead management and dialing campaign functionality.
Dialer onboarding resources and technical support.
Other related features made available by BigDials.
BigDials is operated independently by Gold Standard Insurance LLC and is not owned, operated, or endorsed by ReadyMode.
We may change our underlying technology providers, lead suppliers, and operational systems, provided the essential nature of the purchased service remains substantially consistent.
BigDials subscriptions are billed as follows:
One-time setup fee: $100.
Weekly subscription fee: $249.
Initial checkout payment: $349, consisting of the $100 setup fee and first $249 weekly payment.
Recurring payments: $249 every seven days after the first service period begins.
By completing checkout, you expressly authorize Gold Standard Insurance LLC, doing business as BigDials, to charge your payment method for the initial purchase and subsequent recurring subscription payments.
Your subscription automatically renews every seven days until canceled.
There are no long-term commitments or minimum subscription periods beyond the initial paid week.
Pricing changes will be communicated in advance as required by applicable law and payment network rules.
Your initial payment is collected at checkout.
Your first seven-day subscription period begins when BigDials activates your dialer account and provides access credentials.
Recurring weekly billing begins seven days after activation and continues every seven days thereafter until canceled.
No additional weekly subscription charges will occur before activation.
Customers must provide the information reasonably necessary to activate their accounts, including their licensed states and contact information.
Activation may be delayed if required information is missing or technical or compliance issues must be resolved.
If BigDials cannot provide the purchased service, the Customer may be entitled to a refund or other remedy as required by applicable law.
You may cancel your BigDials subscription at any time. There are no cancellation fees or long-term contractual commitments.
Cancellation stops future recurring subscription charges.
Customers may cancel through the online cancellation method made available by BigDials or by contacting customer support using the contact information provided on the website or purchase confirmation.
Cancellation requests become effective upon receipt, subject to reasonable verification of account ownership and applicable law.
To avoid an upcoming renewal, submit your cancellation request before the next scheduled billing transaction.
Following cancellation, you will generally retain access to the service through the end of your current paid subscription period, unless access is terminated for a material violation of these Terms.
Cancellation does not automatically entitle you to a refund for payments already processed.
All setup fees and weekly subscription payments are nonrefundable, except where required by applicable law or expressly approved by BigDials.
The $100 setup fee covers administrative processing, account configuration, and onboarding preparation.
Weekly subscription fees purchase access to the BigDials service for the applicable seven-day billing period.
BigDials does not ordinarily provide prorated refunds for unused subscription time or limited usage.
The following circumstances do not, by themselves, qualify for a refund:
Failure to log in or use the dialer after activation.
Limited calling activity.
Failure to generate insurance sales or commissions.
Dissatisfaction with sales conversion rates.
A decision to stop selling insurance.
Failure to cancel before a scheduled renewal.
Dissatisfaction with lead responsiveness or consumer interest, provided the service was delivered as described.
BigDials may issue discretionary refunds, credits, or subscription extensions on a case-by-case basis.
Nothing in this policy limits legally required remedies for unauthorized charges, services not delivered, or other circumstances where applicable law requires a refund.
BigDials provides access to a shared database of aged final expense insurance leads.
Customers acknowledge and understand that:
Leads may have been generated through online advertising or other marketing channels.
Leads are not exclusive to any individual subscriber.
Leads may have been contacted previously by other insurance professionals.
Lead age, contact information, consumer interest, and geographic availability may vary.
Some telephone numbers may be disconnected, incorrect, reassigned, or otherwise unreachable.
Some consumers may not recall submitting an inquiry or may no longer be interested in insurance.
Lead inventory and geographic distribution may change over time.
BigDials does not guarantee any particular number of answered calls, qualified prospects, appointments, or sales.
Unlimited lead access means subscribers are not required to purchase individual lead batches to access the available shared lead database.
Unlimited access does not guarantee an unlimited number of unique leads, exclusive leads, or continuously replenished inventory in every state.
Access remains subject to available inventory, reasonable system capacity, compliance restrictions, and acceptable-use requirements.
BigDials provides sales prospecting tools, not guaranteed business results.
We do not guarantee:
A specific number of answered calls or conversations.
Any particular contact or conversion rate.
Insurance applications, approvals, or policy sales.
Commission income or profitability.
A specific return on investment.
A particular level of consumer interest.
Results depend on factors including sales ability, consistency, licensing, market conditions, lead availability, and individual sales practices.
Testimonials, performance examples, or sales statistics are illustrative and do not guarantee similar results.
BigDials currently utilizes ReadyMode as its underlying predictive dialing technology provider.
ReadyMode and other third-party technology providers operate independently of BigDials.
Service availability may depend on third-party software, telecommunications networks, internet connectivity, and infrastructure outside our direct control.
We do not guarantee uninterrupted or error-free service.
Temporary interruptions may occur because of:
Platform maintenance or software updates.
Telecommunications outages.
Third-party service disruptions.
Technical failures.
Internet connectivity issues.
Compliance or security restrictions.
BigDials will use commercially reasonable efforts to address service interruptions within its control.
Material service failures may be evaluated for appropriate credits, extensions, or other remedies, subject to applicable law.
Customers are responsible for maintaining all licenses, appointments, registrations, and authorizations required for their insurance sales activities.
Customers must comply with all applicable federal and state laws and regulations, including, where applicable:
The Telephone Consumer Protection Act (TCPA).
Federal Trade Commission Telemarketing Sales Rule (TSR).
Federal and state Do Not Call requirements.
Applicable state telemarketing laws.
Calling-hour restrictions.
Call recording and consent requirements.
Applicable insurance solicitation laws.
Consumer privacy and data protection requirements.
Customers are responsible for determining whether each call is legally permissible, including whether the necessary consent or other lawful basis exists.
Access to a lead through BigDials does not constitute a representation or guarantee that contacting that consumer is legally authorized.
Customers are responsible for honoring consumer opt-out requests, maintaining appropriate suppression records, and using dialing technology in compliance with applicable law.
BigDials may suspend or terminate accounts when it reasonably believes a Customer is engaging in unlawful, fraudulent, or abusive conduct.
Nothing in these Terms relieves BigDials of legal obligations independently applicable to the Company.
As a condition of accessing and using BigDials, each Customer acknowledges and agrees to the following:
Independent Agent Status
The Customer understands that BigDials provides access to a predictive dialing platform and third-party insurance leads.
The Customer is an independent licensed insurance professional and is responsible for ensuring that all calling activities comply with applicable federal and state laws, including the TCPA, Do Not Call regulations, and applicable insurance solicitation requirements.
Lead Consent Documentation
The Customer understands that lead consent documentation, including TrustedForm certificates or other records of consumer consent, may be available for certain leads.
The existence or availability of such documentation does not guarantee that every call is legally authorized.
The Customer is responsible for evaluating whether the necessary consent or other lawful basis exists before initiating calls.
Do Not Call and Opt-Out Compliance
The Customer agrees to honor all applicable consumer opt-out and revocation requests, maintain applicable Do Not Call restrictions, and use the platform only for lawful purposes.
The Customer is responsible for complying with applicable calling-hour restrictions, consent requirements, and other telemarketing regulations.
No Guarantee of Legal Compliance
The Customer acknowledges that BigDials does not guarantee the legality of any particular call and does not provide legal advice.
The Customer understands that access to the platform or lead database does not relieve the Customer of independent compliance obligations.
Checkout Acknowledgment
The following acknowledgment must be affirmatively accepted by the Customer during checkout:
☐ Agent Compliance Acknowledgment
I understand that BigDials provides access to a predictive dialing platform and third-party insurance leads. I am an independent licensed insurance professional and am responsible for ensuring that my calling activities comply with applicable federal and state laws, including the TCPA, Do Not Call regulations, and applicable insurance solicitation requirements.
I understand that lead consent documentation may be available but does not guarantee that every call is legally authorized. I agree to honor all opt-out requests, maintain applicable Do Not Call restrictions, and use the platform only for lawful purposes.
I acknowledge that BigDials does not guarantee the legality of any particular call or provide legal advice. I agree to the Terms of Service and Privacy Policy.
Customers agree not to:
Use the platform for unlawful telemarketing or fraudulent activities.
Harass, threaten, or abuse consumers.
Circumvent calling restrictions or compliance controls.
Share login credentials with unauthorized individuals.
Resell, scrape, export, distribute, or transfer lead data without written authorization.
Attempt to compromise the security or functionality of the dialing platform.
Misrepresent their identity, licensing, or relationship with BigDials.
Use the service in a manner that materially disrupts access for other subscribers.
BigDials reserves the right to suspend or terminate access for material violations of these requirements.
Customers are responsible for maintaining the confidentiality of their account credentials.
Each subscription is intended for the authorized subscriber unless additional access has been expressly approved by BigDials.
Customers must promptly report suspected unauthorized access or security incidents.
BigDials may restrict access when reasonably necessary to protect account security, consumer information, or platform integrity.
Customers may receive access to personal information relating to insurance prospects.
Such information may be used only for lawful, authorized insurance-related purposes.
Customers may not sell, publish, distribute, or disclose lead information to unauthorized third parties.
Customers are responsible for protecting consumer information and complying with applicable privacy and information security laws.
BigDials' collection and processing of Customer information are further described in its Privacy Policy.
BigDials may suspend or terminate access for:
Failed or overdue payments.
Fraudulent or unauthorized account activity.
Material violations of these Terms.
Misuse of the dialing platform or lead database.
Conduct creating substantial legal, regulatory, or security risk.
When reasonably practicable, BigDials may provide notice and an opportunity to resolve the issue.
Termination does not eliminate payment obligations lawfully incurred before termination.
BigDials will not initiate new recurring subscription charges after cancellation becomes effective.
All BigDials-owned branding, website content, training materials, and proprietary business processes remain the property of Gold Standard Insurance LLC or its licensors.
ReadyMode and other third-party product names, trademarks, and software remain the property of their respective owners.
Customers receive a limited, nonexclusive, nontransferable right to access the subscribed services during their active subscription.
To the maximum extent permitted by applicable law, services are provided on an "as available" basis without warranties beyond those expressly stated in these Terms.
BigDials does not warrant that the services will meet every Customer's business requirements or produce particular financial results.
Nothing in this section excludes warranties or remedies that cannot legally be disclaimed.
To the maximum extent permitted by applicable law, Gold Standard Insurance LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use BigDials services, including lost profits, lost commissions, or lost business opportunities.
To the extent legally permissible, the Company's aggregate liability arising from the services shall not exceed the subscription and setup fees actually paid by the Customer during the three months preceding the event giving rise to the claim.
These limitations do not apply where prohibited by law.
To the extent permitted by applicable law, Customers agree to indemnify and hold harmless Gold Standard Insurance LLC from third-party claims, damages, and reasonable expenses arising from the Customer's unlawful telemarketing activities, misuse of consumer information, fraudulent conduct, or material breach of these Terms.
This provision does not require Customers to indemnify the Company for the Company's own unlawful conduct.
Customers are encouraged to contact BigDials promptly regarding billing errors, unauthorized transactions, service concerns, or cancellation issues.
BigDials will investigate billing concerns and attempt to resolve them appropriately.
Nothing in these Terms restricts a Customer's lawful right to dispute a transaction with their financial institution or payment card issuer.
BigDials may provide transaction records, subscription authorizations, service activation records, account activity, and relevant communications when responding to payment disputes.
BigDials may update these Terms periodically.
Material changes affecting existing subscriptions, including pricing changes, will be communicated in advance as required by applicable law and payment network rules.
Changes will not retroactively alter charges already incurred.
Where legally required, BigDials will obtain additional Customer consent before implementing changes.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where mandatory applicable law provides otherwise.
Disputes shall be subject to the jurisdiction of courts of competent jurisdiction in Florida, except where applicable law requires another forum.
Gold Standard Insurance LLC
Doing Business As: BigDials
Website: https://bigdials.com
Customers may contact BigDials regarding billing, cancellations, technical support, or questions about these Terms through the contact methods made available on the website or purchase confirmation.
Final Customer Acknowledgment
By completing checkout and affirmatively accepting these Terms, you acknowledge that you understand the subscription pricing, automatic recurring billing, cancellation policy, refund policy, nature of the services provided by BigDials, and your independent legal compliance responsibilities as described in Section 10.
Predictive dialer and final expense lead platform for licensed independent life insurance agents.
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